APA (7th ed.) Citation

KASAVA, M. L., & BROOKS, R. M. (1995). Managing front office operations (4a edición.). Educational institute.

Chicago Style (17th ed.) Citation

KASAVA, Michael L., and Richard M. BROOKS. Managing Front Office Operations. 4a edición. U.S.A: Educational institute, 1995.

MLA (9th ed.) Citation

KASAVA, Michael L., and Richard M. BROOKS. Managing Front Office Operations. 4a edición. Educational institute, 1995.