Japan Human Relations Association & CZUPRYNA, F. (1990). The service industry idea book: Employee involment in retail and office improvement. Productivity.
Chicago Style (17th ed.) CitationJapan Human Relations Association and Fredrich CZUPRYNA. The Service Industry Idea Book: Employee Involment in Retail and Office Improvement. Cambridge: Productivity, 1990.
MLA (9th ed.) CitationJapan Human Relations Association and Fredrich CZUPRYNA. The Service Industry Idea Book: Employee Involment in Retail and Office Improvement. Productivity, 1990.
Warning: These citations may not always be 100% accurate.