APA (7th ed.) Citation

Educational Institute of the American Hotel and Motel Association. (1992). Front office quality service: Exceeding guest expectations. Educational Institute American Hotel and Motel Association].

Chicago Style (17th ed.) Citation

Educational Institute of the American Hotel and Motel Association. Front Office Quality Service: Exceeding Guest Expectations. [East Lansing, MI: Educational Institute American Hotel and Motel Association], 1992.

MLA (9th ed.) Citation

Educational Institute of the American Hotel and Motel Association. Front Office Quality Service: Exceeding Guest Expectations. Educational Institute American Hotel and Motel Association], 1992.