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Managing quality guest service /

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Bibliographic Details
Corporate Author:	Educational Institute of the American Hotel and Motel Association
Format:	Book
Language:	Spanish
Published:	East Lansing, MI : Educational Institute of the American Hotel and Motel Association, 1993.
Series:	E.I. video productions 512B
Subjects:	Hoteles > Servicio al cliente Administración hotelera > Enseñanza

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