How to implement total quality management : or continuous quality improvement /

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Bibliographic Details
Main Author:	Southworth, Miles (autor)
Other Authors:	Southworth, Donna (autor)
Format:	Book
Language:	English
Published:	New York : 1992.
Subjects:	Calidad total
Notas Contenido:	Create a total quality management (TQM) awareness Focus on the customer Follow the teachings of Deming, the worldwide leader of the TQM movement

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