How to implement total quality management : or continuous quality improvement /

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Bibliographic Details
Main Author: Southworth, Miles (autor)
Other Authors: Southworth, Donna (autor)
Format: Book
Language: English
Published: New York : 1992.
Subjects:
Notas Contenido:
  • Create a total quality management (TQM) awareness
  • Focus on the customer
  • Follow the teachings of Deming, the worldwide leader of the TQM movement

MARC

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