Más allá del buen servicio : enamore a su cliente /
Las empresas que prestan un servicio mínimo, están destinadas a morir, aquellas que prestan un buen servicio, perdurán sobreviviendo en el medio, pero las que prestan un servicio más allá de lo esperado, tienen éxito y serán líderes en el mercado. En el mundo globalizado y altamente competitivo en e...
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | Spanish |
| Published: |
Bogotá :
CESA ;
[2004?].
INCOLDA, P&B, |
| Subjects: |
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