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|a El turismo y la estructura del mercado turístico -- Principales destinos turísticos nacionales e internacionales -- La distribución turística -- La venta de alojamiento -- La venta de transporte -- La venta de viajes combinados -- Otras ventas y servicios de las agencias de viajes -- Utilización de terminales de GDS y de aplicaciones informáticas de gestión de agencias de viajes -- Comunicación, atención al cliente, técnicas de ventas y negociación en las entidades de distribución turística -- El marketing y la promoción de ventas en las entidades de distribución turística -- Apéndices: orden de 14 de abril de 1988, por la que se aprueban las normas reguladoras de las agencias de viajes que desarrolla el Decreto 271/88 del 25 de marzo, regulador del ejercicio de las actividades propias de las agencias de viajes -- Ley orgánica 15/1999 de 13 de diciembre, de protección de datos de carácter personal
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