Delivering quality guest service

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Bibliographic Details
Corporate Author: Educational Institute of the American Hotel and Motel Association
Format: Book
Language: English
Published: East Lansing, MI : Educational Institute of the American Hotel and Motel Association, 1993.
Series: E.I. video productions
Subjects:

MARC

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245 0 0 |a Delivering quality guest service  |h [videograbación]  |c Educational Institute of the American Hotel and Motel Association. 
260 |a East Lansing, MI :  |b Educational Institute of the American Hotel and Motel Association,  |c 1993. 
300 |a 1 VHS (21 minutos) :  |b son., color. ;  |c 16 mm. 
490 0 |a E.I. video productions 
650 1 7 |a Hoteles  |x Servicio al cliente  |2 Armarc 
650 1 7 |a Administración de personal  |2 Armarc 
710 2 |a Educational Institute of the American Hotel and Motel Association 
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