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|a Gutiérrez Pulido, Humberto
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|a Calidad total y productividad /
|c Humberto Gutiérrez Pulido.
|
| 250 |
|
|
|a Tercera edición
|
| 260 |
|
|
|a México :
|b McGraw Hill Interamericana Editores,
|c ©2010.
|
| 300 |
|
|
|a xviii, 363 páginas :
|b ilustraciones ;
|c 27 cm.
|
| 500 |
|
|
|a Incluye índice temático
|
| 504 |
|
|
|a Incluye referencias bibliográficas
|
| 505 |
2 |
|
|a Calidad, productividad y competitividad -- Los maestros de la calidad -- Gestión de la calidad e ISO-9000:2005 -- Introducción a ISO-9001:2008 -- Proceso esbelto, reingeniería y la metodología de las 5 S(cinco eses) -- Trabajo en equipo y metodología para la solución de problemas (el ciclo PHVA) -- Implementación de una estrategia de mejora y el cuadro de mando integral -- Estadística descriptiva: la calidad y la variabilidad -- Índices de capacidad de procesos -- Diagrama de Pareto y estratificación -- Hoja de verificación (obtención de datos) -- Diagrama de causa-efecto (Ishikawa) y diagramas de procesos -- Diagrama de dispersión -- Cartas o diagramas de control -- Estado de un proceso: capacidad y estabilidad -- Introducción a Seis Sigma -- Introducción al muestreo aleatorio -- Muestreo de aceptación
|
| 650 |
1 |
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|a Calidad total
|2 Armarc
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| 650 |
2 |
7 |
|a Administración de la producción
|2 Armarc
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| 650 |
2 |
7 |
|a Control de calidad
|2 Armarc
|
| 650 |
2 |
7 |
|a Cambio organizacional
|2 Armarc
|
| 650 |
2 |
7 |
|a Planificación estratégica
|
| 650 |
2 |
7 |
|a Competencia económica
|2 Armarc
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