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|a Prieto Herrera, Jorge Eliécer
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|a Gerencia del servicio :
|b la clave para ganar todos /
|c Jorge Eliécer Prieto Herrera.
|
| 250 |
|
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|a Tercera edición
|
| 260 |
|
|
|a Bogotá :
|b Ecoe Ediciones,
|c 2014.
|
| 300 |
|
|
|a 199 páginas :
|b ilustraciones. ;
|c 24 cm.
|
| 490 |
0 |
|
|a Ciencias empresariales. Mercadeo
|
| 504 |
|
|
|a Incluye referencias bibliográficas
|
| 505 |
2 |
|
|a Gerencia del servicio -- La filosofia del servicio -- La revolucion del servicio --El servicio como sistema -- La calidad en el servicio -- El valor agregado del servicio
|
| 650 |
1 |
7 |
|a Relaciones con los clientes
|2 Armarc
|
| 650 |
2 |
7 |
|a Servicio al cliente
|2 Armarc
|
| 650 |
2 |
7 |
|a Preferencias de los consumidores
|2 Armarc
|
| 650 |
2 |
7 |
|a Personal de ventas
|2 Armarc
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| 650 |
1 |
7 |
|a Mercadeo
|x Administración
|2 Armarc
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