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|a López Carrizosa, Francisco José
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|a Indicadores de gestión :
|b la medición de la gestión para el éxito sostenible /
|c Francisco José López Carrizosa.
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|a Bogotá :
|b ICONTEC,
|c ©2013.
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| 300 |
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|a 154 páginas :
|b ilustraciones ;
|c 21 cm.
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|a Incluye referencias bibliográficas
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2 |
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|a Conceptos básicos de seguimiento y medición -- Planeación estratégica -- Los indicadores estratégicos -- La gestión de los procesos -- Indicadores de gestión por procesos -- Análisis de indicadores y mejora continua.
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|a Planificación estratégica
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|a Control de calidad
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|a Control de procesos industriales
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