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Training for the hospitality Industry /

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Bibliographic Details
Main Author: Forrest, Lewis C.
Other Authors: Halm, Ann M. (editora)
Format: Book
Language: Spanish
Published: Lansing, Michigan [USA] : Educational Institute of the American Hotel and Motel Association, ©1996.
Edition: Second edition
Series: Educational Institute Courses
Subjects:
Administración hotelera > Enseñanza
Análisis ocupacional
Notas Contenido:
  • A framework for training and coaching
  • Job analysis and development
  • Hiring trainable employees
  • Training methods
  • Training in action
  • Communication and motivation
  • Coaching: an ongoing function
  • Sources of help for the trainer
  • The Educational Institute board and trustees
Table of Contents:
  • A framework for training and coaching
  • Job analysis and development
  • Hiring trainable employees
  • Training methods
  • Training in action
  • Communication and motivation
  • Coaching: an ongoing function
  • Sources of help for the trainer
  • The Educational Institute board and trustees

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