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|a Técnicas de servicio y atencion al cliente /
|c Francisco García Ortiz, Pedro Pablo García Ortíz, Mario Gil Muela.
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|a Segunda edición
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|a Madrid :
|b Paraninfo,
|c ©2009, 2013.
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|a 305 páginas :
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|a La restauración -- Seguridad e higiene en la manipulación de aliementos -- La preparación del servicio -- Atención al cliente y aplicación de técnicas de venta -- Operaciones de servicio -- Planificación y desarrollo de servicios especiales.
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