Bibliographic Details
| Main Author: |
Kappa, Margaret M.
(autor) |
| Other Authors: |
Nitscke, Aleta
(autor),
Schappert, Patricia B.
(autor) |
| Format: |
Book
|
| Language: |
English |
| Published: |
East Lansing, Michigan :
[1997].
|
| Edition: |
Second edition |
| Subjects: |
|
| Notas Contenido: |
- The role oh housekeeping in hospitality operations
- Planning and organizing the housekeeping department
- Housekeeping human resource issues
- Managing inventories
- Controlling expenses
- Safety and security
- Managing an on-premises laundry
- Guestroom cleaning
- Public area and other types or cleaning
- Ceilings, walls, furniture anf fixtures
- Beds, linens and uniforms
- Carpets and floors
|