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|a Terán Pérez, David Moisés
|
| 245 |
1 |
0 |
|a Administración estratégica de la función informática /
|c David Moisés Terán Pérez ; edición Alejandro Herrera ; corrección Roberto Alfaro.
|
| 260 |
|
|
|a México, D.F. :
|b Alfaomega Grupo Editor,
|c ©2014.
|
| 300 |
|
|
|a xxix, 562 páginas :
|b ilustraciones ;
|c 23 cm.
|
| 504 |
|
|
|a Incluye referencias bibliográficas
|
| 505 |
2 |
|
|a Introducción a la administración y planeación estratégicas de la función informática -- Planeación, organización e instalación de centros de cómputo -- Monitoreo y administración del rendimiento de un ambiente de tecnología de la información -- Seguridad de la información -- Centro de atención a clientes (Help Desk) -- Servicios de consultoría y soporte técnico -- Proyectos de inversión y financiamiento -- Evolución y tendencias del centro de cómputo -- Evaluación de la calidad del servicio ofrecido por el centro de cómputo -- Gestión y auditoría de la tecnología
|
| 650 |
1 |
7 |
|a Administración de recursos de información
|2 Armarc
|
| 650 |
2 |
7 |
|a Informática
|x Servicio al cliente
|2 Armarc
|
| 650 |
2 |
7 |
|a Servicios de procesamiento de datos
|2 Armarc
|
| 650 |
2 |
7 |
|a Planificación estratégica
|2 Armarc
|
| 650 |
2 |
7 |
|a Tecnología de la información
|2 Armarc
|
| 650 |
2 |
7 |
|a Seguridad en computadores
|2 Armarc
|
| 700 |
1 |
|
|a Herrera, Alejandro
|e editor
|
| 700 |
1 |
|
|a Alfaro, Roberto
|e corrector
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