The lean six sigma pocket toolbook : a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity /

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Bibliographic Details
Other Authors:	George, Michael L., Rowlands, David, Price, Mark, Maxey, John
Format:	Book
Language:	English
Published:	México : McGraw-Hill, 2005.
Subjects:	Control de calidad Control de procesos industriales Cambio organizacional Organización industrial
Notas Contenido:	Using DMAIC to improve speed, quality, and cost Working with ideas Value stream mapping and process flow tools Value stream mapping and process flow tools Voice of the customer (VOC) Data collection Descriptive statistics and data displays Variation analysis Identifying and verifying causes Reducing lead time and non-value-add cost Complexity value stream mapping and complexity analysis Selecting and testing solutions

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