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|a Prats Darder, Pau
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|a Métodos para medir la satisfacción del cliente /
|c Pau Prats Darder.
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|b AENOR,
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|a 60 páginas ;
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|a Relación con los clientes -- Métodos para medir la satisfacción del cliente -- El cliente interno -- Ejemplos prácticos.
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|y BOOK
|z Av. 15 No. 6-184 Barrio San José, Mitú
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|6 658_834200000000000__P912M
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