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|a Gestión de la atención al cliente/consumidor /
|c Soledad Carrasco Fernández.
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|a Madrid :
|b Editorial Paraninfo,
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|a viii, 119 páginas :
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|a Procesos de atención al cliente/consumidor -- Calidad en la presentación del servicio de atencón al cliente -- Aspectos legales en relación con la atención al cliente -- Solución de ejercicios.
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