Be my guest : english for the hotel industry /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Cambridge :
Cambridge University Press,
2011.
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| Subjects: | |
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Table of Contents:
- The check-in
- The hotel bedroom
- Bathroom & porter
- Services in the hotel
- Locatión of facilities
- Room services
- Problems and solutions
- Taking bar orders
- In the restaurant
- Places to visit
- Enquiries
- Using the phone
- The check-out
- Personal job file
- Speaking practice
- Tapescripts
- Verb list