Essential telephoning in english /

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Bibliographic Details
Main Author: Garside, Barbara
Other Authors: Garside, Tony
Format: Book
Language: English
Published: Cambridge : Cambridge University Press, 2011.
Series: Cambridge professional english
Subjects:
Notas Contenido:
  • Answering the phone
  • Begining a call
  • Ending a call
  • Connecting people
  • Messages 1
  • Messages 2
  • Communication problems
  • Appointments and arrangements
  • Recorded information
  • Messages 3
  • Telephone conferences
  • Communication activities

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