Essential telephoning in english /
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Cambridge :
Cambridge University Press,
2011.
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| Series: |
Cambridge professional english
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| Subjects: | |
| Notas Contenido: |
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Table of Contents:
- Answering the phone
- Begining a call
- Ending a call
- Connecting people
- Messages 1
- Messages 2
- Communication problems
- Appointments and arrangements
- Recorded information
- Messages 3
- Telephone conferences
- Communication activities
