Bath, G., & Veenendaal, E. V. (2014). Improving the test process: Implementing improvement and chage - A study guide for the ISTQB expert level module. Rocky Nook.
Chicago Style (17th ed.) CitationBath, Graham, and Erik Van Veenendaal. Improving the Test Process: Implementing Improvement and Chage - A Study Guide for the ISTQB Expert Level Module. California: Rocky Nook, 2014.
MLA (9th ed.) CitationBath, Graham, and Erik Van Veenendaal. Improving the Test Process: Implementing Improvement and Chage - A Study Guide for the ISTQB Expert Level Module. Rocky Nook, 2014.
Warning: These citations may not always be 100% accurate.