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|a Hermida Mondelo, Alexandre
|e autor
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| 245 |
1 |
0 |
|a Atención al cliente en el proceso comercial :
|b comunicación en operaciones de compraventa /
|c Alexandre Hermida Mondelo, Inmaculada Iglesias Fernández.
|
| 250 |
|
|
|a Primera edición
|
| 264 |
|
1 |
|a Bogotá :
|b Ideaspropias Editorial ;
|b Limusa,
|c 2017.
|
| 300 |
|
|
|a 167 páginas :
|b diagramas ;
|c 24 cm.
|
| 336 |
|
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|a texto
|2 rdacontent
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| 337 |
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|a sin mediación
|2 rdamedia
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|a volumen
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| 504 |
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|a Incluye referencia bibliográficas y glosario
|
| 505 |
0 |
|
|a Atención al cliente en las operaciones de compraventa -- Comunicación de información comercial en los procesos de compraventa -- Adaptación de la comunicación comercial al telemarketing -- Tramitación de los servicios de posventa
|
| 650 |
1 |
7 |
|a Relaciones con los clientes
|2 Armarc
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| 650 |
2 |
7 |
|a Servicio al cliente
|2 Armarc
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| 650 |
2 |
7 |
|a Técnicas de ventas
|2 Armarc
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| 650 |
2 |
7 |
|a Telemercadeo
|2 Armarc
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| 700 |
1 |
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|a Iglesias Fernández, Inmaculada
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