Sistemas de gestión de relaciones con clientes en las empresas (CRM) /
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | Spanish |
| Published: |
Alcalá :
Universidad de Alcalá,
2014.
|
| Series: | Textos universitarios. Tecnología
|
| Subjects: | |
| Notas Contenido: |
|
Similar Items
CRM :
by: Curry, Jay,
Published: (2002.)
by: Curry, Jay,
Published: (2002.)
CRM, gestión de la relación con los clientes /
by: García Valcárcel, Ignacio
Published: ([2005].)
by: García Valcárcel, Ignacio
Published: ([2005].)
Kapital cliente® :
by: Restrepo Torres, Marta Lucía
Published: (©2015.)
by: Restrepo Torres, Marta Lucía
Published: (©2015.)
Como conseguir clientes... :
by: Slutsky, Jeff
Published: (1994.)
by: Slutsky, Jeff
Published: (1994.)
La relación con mis clientes :
by: Pizzi, Claudio M.
Published: (2009.)
by: Pizzi, Claudio M.
Published: (2009.)
Clientes fieles :
by: Kenzelmann, Peter
Published: (2011.)
by: Kenzelmann, Peter
Published: (2011.)
Comunicación con clientes :
by: Haeske, Udo
Published: (2016.)
by: Haeske, Udo
Published: (2016.)
El cliente maltratado :
by: Peso-Viñals, Juan José
Published: (c2008.)
by: Peso-Viñals, Juan José
Published: (c2008.)
De la calidad de servicio a la fidelidad del cliente /
by: Setó Pamies, Dolors
Published: (2004.)
by: Setó Pamies, Dolors
Published: (2004.)
Pincelazos del servicio al cliente :
by: Diago Franco, Francisco Eduardo
Published: (©2012.)
by: Diago Franco, Francisco Eduardo
Published: (©2012.)
El Cliente Pone Las reglas :
by: Cockerell, Lee
Published: (c2013.)
by: Cockerell, Lee
Published: (c2013.)
Clientes incondicionales :
by: Blanchard, Ken
by: Blanchard, Ken
La gestión rentable de clientes importantes /
by: Melkman, Alan
Published: (1984.)
by: Melkman, Alan
Published: (1984.)
Atención al cliente /
Published: (2008.)
Published: (2008.)
Atención al cliente :
by: Paz Couso, Renata
Published: (2010.)
by: Paz Couso, Renata
Published: (2010.)
Servicio al cliente /
by: Calderón, Yolima
Published: (2001.)
by: Calderón, Yolima
Published: (2001.)
Servicio al cliente :
by: Pinto, Jose del Carmen
Published: (1994.)
by: Pinto, Jose del Carmen
Published: (1994.)
Servicio al cliente :
Published: ([1985?].)
Published: ([1985?].)
Servicio al cliente.
Published: (c1995.)
Published: (c1995.)
Atención básica al cliente /
by: Mateos de Pablo Blanco, Miguel Ángel
Published: (2012.)
by: Mateos de Pablo Blanco, Miguel Ángel
Published: (2012.)
La lealtad de sus clientes :
Published: (1995.)
Published: (1995.)
Manual de atención a clientes y usuarios :
by: Villa Casal, Juan Pablo
Published: (©2014.)
by: Villa Casal, Juan Pablo
Published: (©2014.)
La satisfacción total del cliente :
by: Horovitz, Jacques
Published: (1994.)
by: Horovitz, Jacques
Published: (1994.)
Técnicas del servicio al cliente :
by: Palacio González, Rubén Darío
Published: (©1995.)
by: Palacio González, Rubén Darío
Published: (©1995.)
Servicios de calidad al cliente :
by: Martín, William B.
Published: (1991.)
by: Martín, William B.
Published: (1991.)
Conoce bien a sus clientes
Published: ([s.f.].)
Published: ([s.f.].)
La mente de los clientes :
by: Snyder, David P.
Published: (2002.)
by: Snyder, David P.
Published: (2002.)
¿Cómo medir el valor del cliente? /
Published: (2011.)
Published: (2011.)
Técnicas de información y atención al cliente/consumidor /
by: Carrasco Fernández, Soledad
Published: (©2013.)
by: Carrasco Fernández, Soledad
Published: (©2013.)
Organización atenta :
by: Elias, Joan
Published: (1994.)
by: Elias, Joan
Published: (1994.)
Auditoría del servicio :
by: Serna Gómez, Humberto
Published: (1996.)
by: Serna Gómez, Humberto
Published: (1996.)
Clientes para siempre /
by: Sewell, Carl
by: Sewell, Carl
Servicio al cliente /
by: BONILLA SOTO, María Ligia
Published: (2000.)
by: BONILLA SOTO, María Ligia
Published: (2000.)
Dirección de los servicios de calidad al cliente :
by: Martín, William B.
Published: (1992.)
by: Martín, William B.
Published: (1992.)
Atención al cliente en el servicio. COMM002PO : /
by: Mateos de Pablo Blanco, Miguel Ángel
Published: (2019.)
by: Mateos de Pablo Blanco, Miguel Ángel
Published: (2019.)
Cómo medir la satisfacción del cliente :
by: Hayes, Bob E.
Published: (2002.)
by: Hayes, Bob E.
Published: (2002.)