Proposing Shocks and Dissatisfaction to Explain Quitting and Switching a Service: An Image Theory Perspective.

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Bibliographic Details
Title:	Proposing Shocks and Dissatisfaction to Explain Quitting and Switching a Service: An Image Theory Perspective.
Authors:	Maier, Christian¹, christian.maier@uni-bamberg.de, Laumer, Sven², sven.laumer@fau.de, Sun, Heshan³, sunh@ou.edu, Thatcher, Jason Bennett⁴, jason.thatcher@colorado.edu, Weitzel, Tim¹, tim.weitzel@uni-bamberg.de
Source:	Journal of the Association for Information Systems; 2024, Vol. 25 Issue 2, p362-406, 45p
Database:	Applied Science & Technology Source

Description
ISSN:	15369323
DOI:	10.17705/1jais.00857