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Proposing Shocks and Dissatisfaction to Explain Quitting and Switching a Service: An Image Theory Perspective.

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Title: Proposing Shocks and Dissatisfaction to Explain Quitting and Switching a Service: An Image Theory Perspective.
Authors: Maier, Christian1, christian.maier@uni-bamberg.de, Laumer, Sven2, sven.laumer@fau.de, Sun, Heshan3, sunh@ou.edu, Thatcher, Jason Bennett4, jason.thatcher@colorado.edu, Weitzel, Tim1, tim.weitzel@uni-bamberg.de
Source: Journal of the Association for Information Systems; 2024, Vol. 25 Issue 2, p362-406, 45p
Database: Applied Science & Technology Source
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  Data: Proposing Shocks and Dissatisfaction to Explain Quitting and Switching a Service: An Image Theory Perspective.
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PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=aci&AN=175979734
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        Value: 10.17705/1jais.00857
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        Text: English
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        PageCount: 45
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      – TitleFull: Proposing Shocks and Dissatisfaction to Explain Quitting and Switching a Service: An Image Theory Perspective.
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              Text: 2024
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              Y: 2024
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