Optimising customer equity through engagement.
Saved in:
| Title: | Optimising customer equity through engagement. |
|---|---|
| Authors: | Zhou, Yayu1, yayuzhou2022@u.northwestern.edu, Malthouse, Edward C.1,2, Nelson, Barry L.1 |
| Source: | Journal of the Operational Research Society; Jan2025, Vol. 76 Issue 1, p61-72, 12p |
| Database: | Applied Science & Technology Source |
| ISSN: | 01605682 |
|---|---|
| DOI: | 10.1080/01605682.2024.2325654 |