Optimising customer equity through engagement.
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| Title: | Optimising customer equity through engagement. |
|---|---|
| Authors: | Zhou, Yayu1, yayuzhou2022@u.northwestern.edu, Malthouse, Edward C.1,2, Nelson, Barry L.1 |
| Source: | Journal of the Operational Research Society; Jan2025, Vol. 76 Issue 1, p61-72, 12p |
| Database: | Applied Science & Technology Source |
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