Do you actually need an LLM? Rethinking language models for customer reviews analysis.
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| Title: | Do you actually need an LLM? Rethinking language models for customer reviews analysis. |
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| Authors: | Xiao, Yang1, xiao.yang3@northeastern.edu, Li, Yunke1, li.yunke@northeastern.edu, Chen, Shaoyujie1, chen.shaoy@northeastern.edu, Barker, Hayden2, habarker@deloitte.ca, Rad, Ryan1, r.rad@northeastern.edu |
| Source: | Artificial Intelligence Review; Oct2025, Vol. 58 Issue 10, p1-20, 20p |
| Database: | Applied Science & Technology Source |
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| ISSN: | 02692821 |
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| DOI: | 10.1007/s10462-025-11308-5 |
