Do you actually need an LLM? Rethinking language models for customer reviews analysis.

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Bibliographic Details
Title: Do you actually need an LLM? Rethinking language models for customer reviews analysis.
Authors: Xiao, Yang1, xiao.yang3@northeastern.edu, Li, Yunke1, li.yunke@northeastern.edu, Chen, Shaoyujie1, chen.shaoy@northeastern.edu, Barker, Hayden2, habarker@deloitte.ca, Rad, Ryan1, r.rad@northeastern.edu
Source: Artificial Intelligence Review; Oct2025, Vol. 58 Issue 10, p1-20, 20p
Database: Applied Science & Technology Source
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