Exploring Bidirectional Performance of Hotel Attributes through Online Reviews Based on Sentiment Analysis and Kano-IPA Model.
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| Title: | Exploring Bidirectional Performance of Hotel Attributes through Online Reviews Based on Sentiment Analysis and Kano-IPA Model. |
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| Authors: | Chen, Yanyan1, csucyy@163.com, Zhong, Yumei1, ymzhong7@163.com, Yu, Sumin1, yusumin@szu.edu.cn, Xiao, Yan1, 2060133024@email.szu.edu.cn, Chen, Sining1, 2100133003@email.szu.edu.cn |
| Source: | Applied Sciences (2076-3417); Jan2022, Vol. 12 Issue 2, p692-724, 33p |
| Database: | Applied Science & Technology Source |
| ISSN: | 20763417 |
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| DOI: | 10.3390/app12020692 |
