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Exploring Bidirectional Performance of Hotel Attributes through Online Reviews Based on Sentiment Analysis and Kano-IPA Model.

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Title: Exploring Bidirectional Performance of Hotel Attributes through Online Reviews Based on Sentiment Analysis and Kano-IPA Model.
Authors: Chen, Yanyan1, csucyy@163.com, Zhong, Yumei1, ymzhong7@163.com, Yu, Sumin1, yusumin@szu.edu.cn, Xiao, Yan1, 2060133024@email.szu.edu.cn, Chen, Sining1, 2100133003@email.szu.edu.cn
Source: Applied Sciences (2076-3417); Jan2022, Vol. 12 Issue 2, p692-724, 33p
Database: Applied Science & Technology Source
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PubType: Academic Journal
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        Value: 10.3390/app12020692
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        Text: English
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              Text: Jan2022
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              Y: 2022
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