APA (7th ed.) Citation

Yao, T., Xue, H., Xiao, W., & Qiu, Q. (2025). When Does an AI Outperform a Human in Service Recovery? A Comparison Between Two Compensation Strategies. International Journal of Human-Computer Interaction, 41(23), 14643. https://doi.org/10.1080/10447318.2025.2486434

Chicago Style (17th ed.) Citation

Yao, Tang, Hanyue Xue, Weiqun Xiao, and Qi Qiu. "When Does an AI Outperform a Human in Service Recovery? A Comparison Between Two Compensation Strategies." International Journal of Human-Computer Interaction 41, no. 23 (2025): 14643. https://doi.org/10.1080/10447318.2025.2486434.

MLA (9th ed.) Citation

Yao, Tang, et al. "When Does an AI Outperform a Human in Service Recovery? A Comparison Between Two Compensation Strategies." International Journal of Human-Computer Interaction, vol. 41, no. 23, 2025, p. 14643, https://doi.org/10.1080/10447318.2025.2486434.