Customer centricity: Digital technology and leadership to the rescue.
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| Title: | Customer centricity: Digital technology and leadership to the rescue. |
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| Authors: | Dalsace, Frédéric1, frederic.dalsace@imd.org, Bonnet, Didier1, didier.bonnet@imd.org, Lange, Katharina1, katharina.lange@imd.org |
| Source: | Business Horizons; Mar2026, Vol. 69 Issue 2, p217-227, 11p |
| Database: | Applied Science & Technology Source |
| ISSN: | 00076813 |
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| DOI: | 10.1016/j.bushor.2025.02.011 |
