View in EDS

Customer centricity: Digital technology and leadership to the rescue.

Saved in:
Bibliographic Details
Title: Customer centricity: Digital technology and leadership to the rescue.
Authors: Dalsace, Frédéric1, frederic.dalsace@imd.org, Bonnet, Didier1, didier.bonnet@imd.org, Lange, Katharina1, katharina.lange@imd.org
Source: Business Horizons; Mar2026, Vol. 69 Issue 2, p217-227, 11p
Database: Applied Science & Technology Source
FullText Text:
  Availability: 0
Header DbId: aci
DbLabel: Applied Science & Technology Source
An: 192259685
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: Customer centricity: Digital technology and leadership to the rescue.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AU" term="%22Dalsace%2C+Frédéric%22">Dalsace, Frédéric</searchLink><relatesTo>1</relatesTo>, <i>frederic.dalsace@imd.org</i><br /><searchLink fieldCode="AU" term="%22Bonnet%2C+Didier%22">Bonnet, Didier</searchLink><relatesTo>1</relatesTo>, <i>didier.bonnet@imd.org</i><br /><searchLink fieldCode="AU" term="%22Lange%2C+Katharina%22">Lange, Katharina</searchLink><relatesTo>1</relatesTo>, <i>katharina.lange@imd.org</i>
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22Business+Horizons%22">Business Horizons</searchLink>; Mar2026, Vol. 69 Issue 2, p217-227, 11p
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=aci&AN=192259685
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1016/j.bushor.2025.02.011
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 11
        StartPage: 217
    Titles:
      – TitleFull: Customer centricity: Digital technology and leadership to the rescue.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Dalsace, Frédéric
      – PersonEntity:
          Name:
            NameFull: Bonnet, Didier
      – PersonEntity:
          Name:
            NameFull: Lange, Katharina
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 03
              Text: Mar2026
              Type: published
              Y: 2026
          Identifiers:
            – Type: issn-print
              Value: 00076813
          Numbering:
            – Type: volume
              Value: 69
            – Type: issue
              Value: 2
          Titles:
            – TitleFull: Business Horizons
              Type: main
ResultId 1