Soothing the Storm! Service Robots and the Art of Blending Reason With Emotion in Customer Service.
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| Title: | Soothing the Storm! Service Robots and the Art of Blending Reason With Emotion in Customer Service. |
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| Authors: | Zhang, Xuanwu1, Wang, Muzi1, Cao, Cong1, congcao@zjut.edu.cn |
| Source: | International Journal of Human-Computer Interaction; Jun2026, Vol. 42 Issue 11, p7868-7892, 25p |
| Database: | Applied Science & Technology Source |
| ISSN: | 10447318 |
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| DOI: | 10.1080/10447318.2025.2561763 |
