APA (7th ed.) Citation

Zhang, X., Wang, M., & Cao, C. (2026). Soothing the Storm! Service Robots and the Art of Blending Reason With Emotion in Customer Service. International Journal of Human-Computer Interaction, 42(11), 7868. https://doi.org/10.1080/10447318.2025.2561763

Chicago Style (17th ed.) Citation

Zhang, Xuanwu, Muzi Wang, and Cong Cao. "Soothing the Storm! Service Robots and the Art of Blending Reason With Emotion in Customer Service." International Journal of Human-Computer Interaction 42, no. 11 (2026): 7868. https://doi.org/10.1080/10447318.2025.2561763.

MLA (9th ed.) Citation

Zhang, Xuanwu, et al. "Soothing the Storm! Service Robots and the Art of Blending Reason With Emotion in Customer Service." International Journal of Human-Computer Interaction, vol. 42, no. 11, 2026, p. 7868, https://doi.org/10.1080/10447318.2025.2561763.