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Soothing the Storm! Service Robots and the Art of Blending Reason With Emotion in Customer Service.

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Bibliographic Details
Title: Soothing the Storm! Service Robots and the Art of Blending Reason With Emotion in Customer Service.
Authors: Zhang, Xuanwu1, Wang, Muzi1, Cao, Cong1, congcao@zjut.edu.cn
Source: International Journal of Human-Computer Interaction; Jun2026, Vol. 42 Issue 11, p7868-7892, 25p
Database: Applied Science & Technology Source
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