Longitudinal Shifts in the Drivers of Satisfaction with Product Quality: The Role of Attribute Resolvability.
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| Title: | Longitudinal Shifts in the Drivers of Satisfaction with Product Quality: The Role of Attribute Resolvability. |
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| Authors: | Slotegraaf, Rebecca J.1 rslotegr@indiana.edu, Inman, J. Jeffrey2 jinman@katz.pitt.edu |
| Source: | Journal of Marketing Research (JMR). Aug2004, Vol. 41 Issue 3, p269-280. 12p. 4 Charts, 2 Graphs. |
| Database: | Business Source Ultimate |
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| ISSN: | 00222437 |
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| DOI: | 10.1509/jmkr.41.3.269.35989 |
