Slotegraaf, R. J., & Inman, J. J. (2004). Longitudinal Shifts in the Drivers of Satisfaction with Product Quality: The Role of Attribute Resolvability. Journal of Marketing Research (JMR), 41(3), 269. https://doi.org/10.1509/jmkr.41.3.269.35989
Chicago Style (17th ed.) CitationSlotegraaf, Rebecca J., and J. Jeffrey Inman. "Longitudinal Shifts in the Drivers of Satisfaction with Product Quality: The Role of Attribute Resolvability." Journal of Marketing Research (JMR) 41, no. 3 (2004): 269. https://doi.org/10.1509/jmkr.41.3.269.35989.
MLA (9th ed.) CitationSlotegraaf, Rebecca J., and J. Jeffrey Inman. "Longitudinal Shifts in the Drivers of Satisfaction with Product Quality: The Role of Attribute Resolvability." Journal of Marketing Research (JMR), vol. 41, no. 3, 2004, p. 269, https://doi.org/10.1509/jmkr.41.3.269.35989.