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Robotics for Customer Service: A Useful Complement or an Ultimate Substitute?

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Title: Robotics for Customer Service: A Useful Complement or an Ultimate Substitute?
Authors: Xiao, Li1 (AUTHOR), Kumar, V.2 (AUTHOR) vk@gsu.edu
Source: Journal of Service Research. Feb2021, Vol. 24 Issue 1, p9-29. 21p.
Database: Business Source Ultimate
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  Data: Robotics for Customer Service: A Useful Complement or an Ultimate Substitute?
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  Data: <searchLink fieldCode="AR" term="%22Xiao%2C+Li%22">Xiao, Li</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Kumar%2C+V%2E%22">Kumar, V.</searchLink><relatesTo>2</relatesTo> (AUTHOR)<i> vk@gsu.edu</i>
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  Data: <searchLink fieldCode="JN" term="%22Journal+of+Service+Research%22">Journal of Service Research</searchLink>. Feb2021, Vol. 24 Issue 1, p9-29. 21p.
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        Value: 10.1177/1094670519878881
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        Text: English
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        PageCount: 21
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            NameFull: Xiao, Li
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              Text: Feb2021
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              Y: 2021
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