APA (7th ed.) Citation

Köcher, S., & Köcher, S. (2021). The Mode Heuristic in Service Consumers' Interpretations of Online Rating Distributions. Journal of Service Research, 24(4), 582. https://doi.org/10.1177/10946705211012475

Chicago Style (17th ed.) Citation

Köcher, Sarah, and Sören Köcher. "The Mode Heuristic in Service Consumers' Interpretations of Online Rating Distributions." Journal of Service Research 24, no. 4 (2021): 582. https://doi.org/10.1177/10946705211012475.

MLA (9th ed.) Citation

Köcher, Sarah, and Sören Köcher. "The Mode Heuristic in Service Consumers' Interpretations of Online Rating Distributions." Journal of Service Research, vol. 24, no. 4, 2021, p. 582, https://doi.org/10.1177/10946705211012475.