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Exposure to Structured Service Environments as a Proactive Strategy for Handling Service Failures.

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Bibliographic Details
Title: Exposure to Structured Service Environments as a Proactive Strategy for Handling Service Failures.
Authors: Khenfer, Jamel1,2 (AUTHOR) jkhenfer@hct.ac.ae, Trendel, Olivier3 (AUTHOR)
Source: Journal of Service Research. Aug2025, Vol. 28 Issue 3, p505-523. 19p.
Database: Business Source Ultimate
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ISSN:10946705
DOI:10.1177/10946705241307676