Exposure to Structured Service Environments as a Proactive Strategy for Handling Service Failures.

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Title: Exposure to Structured Service Environments as a Proactive Strategy for Handling Service Failures.
Authors: Khenfer, Jamel1,2 (AUTHOR) jkhenfer@hct.ac.ae, Trendel, Olivier3 (AUTHOR)
Source: Journal of Service Research. Aug2025, Vol. 28 Issue 3, p505-523. 19p.
Database: Business Source Ultimate
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An: 186807052
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  Data: Exposure to Structured Service Environments as a Proactive Strategy for Handling Service Failures.
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RecordInfo BibRecord:
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    Identifiers:
      – Type: doi
        Value: 10.1177/10946705241307676
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      – Code: eng
        Text: English
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      Pagination:
        PageCount: 19
        StartPage: 505
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      – TitleFull: Exposure to Structured Service Environments as a Proactive Strategy for Handling Service Failures.
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            NameFull: Khenfer, Jamel
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            NameFull: Trendel, Olivier
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            – D: 01
              M: 08
              Text: Aug2025
              Type: published
              Y: 2025
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