Optimal Control of Service Systems with Heterogeneous Servers and Priority Customers.
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| Title: | Optimal Control of Service Systems with Heterogeneous Servers and Priority Customers. |
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| Authors: | Chen, David1 (AUTHOR) davidchen@cuhk.edu.cn, Chen, Ruoran2 (AUTHOR) chenrr@swjtu.edu.cn, Wang, Rowan3 (AUTHOR) wangy2021@sustech.edu.cn, Wang, Xuan4 (AUTHOR) xuanwang@ust.hk |
| Source: | Management Science (INFORMS). Aug2025, Vol. 71 Issue 8, p6559-6579. 21p. |
| Database: | Business Source Ultimate |
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| ISSN: | 00251909 |
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| DOI: | 10.1287/mnsc.2023.01228 |