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Optimal Control of Service Systems with Heterogeneous Servers and Priority Customers.

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Title: Optimal Control of Service Systems with Heterogeneous Servers and Priority Customers.
Authors: Chen, David1 (AUTHOR) davidchen@cuhk.edu.cn, Chen, Ruoran2 (AUTHOR) chenrr@swjtu.edu.cn, Wang, Rowan3 (AUTHOR) wangy2021@sustech.edu.cn, Wang, Xuan4 (AUTHOR) xuanwang@ust.hk
Source: Management Science (INFORMS). Aug2025, Vol. 71 Issue 8, p6559-6579. 21p.
Database: Business Source Ultimate
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An: 187706405
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  Data: <searchLink fieldCode="JN" term="%22Management+Science+%28INFORMS%29%22">Management Science (INFORMS)</searchLink>. Aug2025, Vol. 71 Issue 8, p6559-6579. 21p.
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RecordInfo BibRecord:
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      – Type: doi
        Value: 10.1287/mnsc.2023.01228
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      – Code: eng
        Text: English
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        PageCount: 21
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      – TitleFull: Optimal Control of Service Systems with Heterogeneous Servers and Priority Customers.
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            NameFull: Chen, David
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            NameFull: Chen, Ruoran
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            NameFull: Wang, Rowan
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              Text: Aug2025
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              Y: 2025
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              Value: 71
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