Unethical Consumer Behavior Following Artificial Intelligence Agent Encounters: The Differential Effect of AI Agent Roles and its Boundary Conditions.

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Bibliographic Details
Title: Unethical Consumer Behavior Following Artificial Intelligence Agent Encounters: The Differential Effect of AI Agent Roles and its Boundary Conditions.
Authors: Lei, Shaohui1 (AUTHOR), Xie, Lishan2 (AUTHOR) mnsxls@mail.sysu.edu.cn, Peng, Jiamin3 (AUTHOR)
Source: Journal of Service Research. Nov2025, Vol. 28 Issue 4, p598-613. 16p.
Database: Business Source Ultimate
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ISSN:10946705
DOI:10.1177/10946705241278837