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The Production of Service: A Workload View of Complementarity and Substitution.

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Title: The Production of Service: A Workload View of Complementarity and Substitution.
Authors: Zychlinski, Noa1 (AUTHOR) noazy@technion.ac.il, Gurvich, Itai2 (AUTHOR) i-gurvich@kellogg.northwestern.edu
Source: Stochastic Systems (INFORMS). Jun2026, Vol. 16 Issue 2, p165-185. 21p.
Database: Business Source Ultimate
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ISSN:19465238
DOI:10.1287/stsy.2025.0111