CUSTOMER CORRESPONDENCE: CORPORATE RESPONSES AND CUSTOMER REACTIONS.

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Bibliographic Details
Title:	CUSTOMER CORRESPONDENCE: CORPORATE RESPONSES AND CUSTOMER REACTIONS.
Authors:	Shields, Peggy O.¹
Source:	Marketing Management Journal. Fall2006, Vol. 16 Issue 2, p155-170. 16p.
Database:	Business Source Ultimate

Description
ISSN:	1534973X
DOI:	10.63963/001c.150895